It's essential to get your data house in order before rolling out AI. This includes conducting a data audit to assess the current state of your data and ensuring that all confidential files are properly labeled. Strong content management practices and data governance are crucial, especially since tools like Copilot will inherit your existing Microsoft 365 data and security permissions.

A thoughtful rollout strategy is key to successfully implementing AI. A three-pronged approach is recommended: first, provide the technology to entire teams within specific business functions to encourage collaboration; second, allocate remaining seats to a variety of roles, from senior leaders to IT admins; and third, define clear objectives for how each team will utilize the technology, such as reducing ticket volume in customer service.

Ongoing training is vital for maximizing the benefits of AI. To help your team develop their skills, create virtual spaces for sharing tips and resources, encourage the sharing of effective AI prompts, and consult resources like Copilot Lab for guidance. Additionally, consider hosting workshops, creating video demos, and launching dedicated channels for sharing AI tips to foster a culture of learning.